No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of GameStop via phone. Our aim is to assist you in efficiently locating the phone number of GameStop and address any concerns or inquiries you may have about your GameStop purchases. We understand that waiting on hold for extended periods to inquire about your order on GameStop can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a GameStop representative once you've reached them. By following our step-by-step guide for contacting GameStop customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the GameStop representative assist you more effectively. We also provide guidance on how to ask the GameStop representative for assistance, as well as how to follow any instructions provided by the GameStop representative.

With this information, you can reach out to the GameStop customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your GameStop purchases.

GameStop Phone Number

Toll-Free Number:

800-883-8895

Current wait: 36 mins (33m avg)

Hours: Mon-Sat 8am-10pm, Sun 8am-8pm CST

Best time to call: 9:30am

Want to contact GameStop customer service faster? Don't wait on hold! Chat with the GameStop team directly via live chat.

Customer Service Phone Number:

  • (888) 622-0173

    Citizens One

  • (855) 497-8168

    PowerUp Rewards Credit Card

  • (800) 883-8895

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Help me with my issue

Contact GameStop via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: The problem: I would like to cancel my preorder to get my refund and preorder it to a gamestop near me.

What happened: I try to purchase the Pok*mon go * device * times when I went to place the order it said that it didn’t go threw and I wouldn’t not be charged but I was charged * times for the $**.** after I went and bought it from target since it wouldn’t work on GameStop

What happened: The problem: Trying to get into my pro account

What happened: I think they should change to ship to home and let me come in to pay it off and stop illegal dumping stuff.

What happened: Pre ordering games and amount of time to pickup in store before sold to public and illegal dumping i pre ordered di * hella-edition for ps* and forgot to pickup in store can i change ship to home go into gamestop pay rest of amount owed off and caught them illegal dumping stuff?.

What happened: I pre ordered a game and it went through twice. I need to make sure of the the orders gets cancelled before I'm charged for both.

What happened: The problem: Quiero vender mi PS*

QA

How to contact GameStop by phone?

To contact the GameStop customer service by phone, you can follow these steps:

  • Look up the phone number of the GameStop customer service. The phone number is listed on gamestop.com. Or check out the GameStop phone number page on WorthEPenny.

  • Dial the GameStop phone number 800-883-8895.

    Hours: Mon-Sat 8am-10pm, Sun 8am-8pm CST

    Best time to call: 9:30am

  • Wait for an answer: Once the call is connected, wait for a GameStop representative to answer on the other end.

    Average wait time: 33m

  • Identify yourself and state your reason for calling the GameStop representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from GameStop to help them assist you.

  • Ask for assistance: Ask the GameStop representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If GameStop needs additional information from you or provides any instructions, follow them carefully.

  • Thank the GameStop representative: After you have received the assistance you need, thank the GameStop representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling GameStop, you can follow these steps:

  • Dial the GameStop customer service phone number 800-883-8895, which can be found on the GameStop website or in your order confirmation email form GameStop. Or check out the GameStop phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about GameStop. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live GameStop representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a GameStop representative.

  • If the system still doesn’t connect you to a GameStop representative, stay on the line without pressing any keys. GameStop will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from GameStop.

  • Once you reach a live person, explain your issue and provide any relevant information about your GameStop order. The GameStop representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the GameStop website. This may allow you to connect with a GameStop representative more quickly and efficiently than calling.

QA

Any tips for calling GameStop customer service?

When calling GameStop customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your GameStop account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the GameStop representative without any disruptions or background noise.

  • Be polite and respectful to the GameStop representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on GameStop.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the GameStop representative address your concern.

  • If the initial GameStop representative is unable to resolve your issue, politely ask to speak with a supervisor from GameStop or escalate the issue to a higher level of authority.

  • Take notes during the call, including the GameStop representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with GameStop after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling GameStop customer service.

QA

What can I do If I am unhappy with my call to GameStop?

If you are unhappy with your call to GameStop customer service, there are several options you can try:

  • Call again: Try calling GameStop customer service again and speak to a different GameStop representative. Sometimes a different GameStop representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the GameStop representative, you can ask to speak with a supervisor from GameStop or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, GameStop may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to GameStop customer service through other channels, such as email or chat. You can also explore the GameStop Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with GameStop service, you may want to consider other options such as returning the product you bought on GameStop or filing a complaint with a consumer protection agency.

QA

How do I contact GameStop via live chat?

To the GameStop customer support via live chat, you can follow these steps:

  • Go to the GameStop website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the GameStop customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a GameStop representative.

  • Provide any necessary information about your issue or question, and wait for the GameStop representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the GameStop live chat option, you may need to contact the GameStop customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact GameStop via social media?

You can contact GameStop via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact GameStop via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for GameStop official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of GameStop, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about GameStop. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the GameStop social media team.

Please note that the social media accounts of GameStop are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact GameStop for certain issues. For urgent or complex issues, it's recommended to contact GameStop customer service via phone or chat for more personalized assistance.

QA

Does GameStop have an email? How to contact GameStop customer service by email?

Yes, to contact the GameStop customer support by email, follow these steps:

  • Go to gamestop.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by GameStop and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your GameStop order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your GameStop order number or username.

  • Once you have completed the email, click send. You should receive a response from the GameStop customer support team within a few business days.

QA

What is WorthEPenny's relationship to GameStop?

To put it simply, WorthEPenny is an independent third-party website that is not related to GameStop. WorthEPenny provides free tools and resources to assist customers in reaching GameStop customer service more efficiently, such as the GameStop phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about GameStop, as well as forums where GameStop customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including GameStop, it is not associated with or endorsed by GameStop.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the GameStop official app or the GameStop company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of GameStop trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: GameStop. All references by WorthEPenny to third-party trademarks like GameStop are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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